Job Summary:
As a Telesales Executive, you will be responsible for connecting with potential customers over the phone to promote company products or services, explain features, and close sales deals. The role involves achieving sales targets, maintaining customer relationships, and ensuring excellent communication with both new and existing clients.
Key Responsibilities:
- Make outbound calls to potential and existing customers to promote company products or services.
- Explain product features, pricing, and offers in a clear and engaging manner.
- Follow up on leads generated through marketing campaigns or referrals.
- Maintain accurate records of calls and customer interactions using CRM or Excel sheets.
- Handle inbound calls, respond to customer inquiries, and resolve concerns effectively.
- Meet or exceed daily and monthly sales targets.
- Work with the sales and marketing teams to improve call quality and conversion rates.
- Build and maintain positive customer relationships for long-term business growth.
Qualification & Skills Required:
- Minimum qualification: 12th pass / Diploma / Any Graduate
- Good communication skills in Tamil (basic English preferred)
- Confidence and clear voice over the phone
- Basic computer and MS Office knowledge (Word, Excel)
- Ability to handle rejections positively and stay motivated
- Strong sales mindset and target-oriented attitude
- Prior telesales or customer service experience is a plus (freshers can also apply)
Working Hours:
- Shift: Day shift (9:30 AM – 6:00 PM)
- Days: Monday – Saturday (Sunday off)
Salary Package:
- Base Pay: ₹8,000 – ₹12,000 per month
- Incentives: ₹2,000 – ₹5,000 based on performance
- Total potential earnings: ₹10,000 – ₹17,000 per month
Perks & Benefits:
- Attractive performance incentives
- Sales & communication training provided
- Opportunity for career growth into Team Lead or Sales Manager roles
- Friendly office environment
Job Category: Telesales Executive
Job Location: Kanchipuram